Appraisal Interview 评估面谈

Appraisal Interview:Preparation

评估面谈:准备

  1. Create an informal,unhurried atmosphere
    建立不拘泥、不仓促的气氛
  2. Don’t pre-judge the outcome of the interview
    对面谈结果不要预设批判
  3. Use praise to build confidence
    利用称赞来建立信心
  4. Encourage the appraisee to talk
    鼓励被评估的人说话

Appraisal Interview:Face up to the problems

评估面谈:面对问题

  1. Invite self-appraisal(to reduce tension)
    请同仁做自我评量(以降低紧张)
  2. Discuss performance,not personality
    讨论绩效,不是人身攻击
  3. Be positive! Criticize in positive language
    保持正向态度!用正向语言批评
  4. No surprise
    平日实时指正需改善之处,避免面谈时突然提出

Appraisal Interview:Look to the future

评估面谈:展望未来

  1. Structure the interview (prepare the agenda)
    面谈结构化(准备议程)
  2. Don’t get involved in irrelevant arguments
    不要牵扯到不相干的争辩
  3. Focus on facts
    焦点放在事实上
  4. Agree measurable targets,and a workable plan for the future
    同意可测量的目标与未来可行的计划